🧪 Built for labs & pathology centres

The Test-Order & Claims CRM for Diagnostic Labs

Track every test order against the patient record, follow TPA claims from submission to settlement, and see which referral sources and centres are actually driving volume.

✓ Free plan to start • ✓ TPA claim status tracking • ✓ Referral-source reporting built in

1

Record per patient across every test order

TPA

Claim status tracked start to settlement

100%

Consent logged on every patient contact

Multi-centre

Volume and referral reporting

Built around how Indian diagnostic labs actually operate

From walk-in test orders to TPA settlement, in one place instead of spreadsheets per centre.

Test order tracking

Every test order logged against the patient record — ordering doctor, centre, and status — so nothing falls through between collection and report.

TPA claim status tracking

Follow insurance and TPA claims from submission through to settlement, with status visible per patient instead of chased over email and phone.

Consent logging

Every patient contact logs consent state, aligned to DPDP Act requirements — audit and compliance reviews are a query, not a search through old files.

Referral-source reporting

See which doctors, clinics, and centres are actually driving test volume, and where follow-up is falling behind, by centre and by referral source.

Patient records across centres

One patient profile visible across every centre and test order — no re-entering the same patient at a second location.

Advanced reporting & analytics

Volume, turnaround, and claim-settlement trends across centres, so lab management sees bottlenecks before they become backlogs.

Trusted by teams across India

Seeing claim status per patient instead of chasing TPAs over email changed how fast we close the loop on settlements.

Dr. Ashwin Rao

Lab Director, Multi-centre Diagnostics, Bangalore

Referral-source reporting showed us which clinics were actually sending volume — two of our assumed top referrers weren’t even in the top five.

Meera Joshi

Operations Head, Pathology Centre, Nashik

Explore CRMLead Pro for your industry

One platform, configured for how India sells.

Frequently asked questions

Is this a lab information management system (LIMS)?

No — CRMLead Pro is a patient and referral CRM for diagnostic labs. It tracks test orders, TPA claim status, and referral-source reporting; it does not replace your LIMS or instrument integration.

Can it track TPA and insurance claims end to end?

Yes. Claim status is tracked from submission through settlement, visible per patient record, so follow-up doesn’t depend on chasing email threads.

Does it work across multiple lab centres?

Yes. Patient records and referral-source reporting work across centres, so a multi-centre lab gets consolidated visibility instead of a spreadsheet per location.

Is patient data handled in line with Indian regulations?

Yes. Consent is logged on every patient contact, aligned to DPDP Act requirements, with data hosted in India and role-based access.

Track every claim. See every referral source.

Free to start. Set up your centres and TPA workflow and go live quickly. No credit card needed.

Start Free — No Credit Card
Test order tracking TPA claim status Referral-source reporting DPDP-aligned consent log