🏛️ Built for branches & relationship teams

The Customer-Onboarding CRM for Indian Banking

Capture every account, card, and loan enquiry, run OTP-verified onboarding journeys, and give relationship managers a 360° customer view that turns one product into three through smart cross-sell and bancassurance.

✓ Free plan to start • ✓ Guided onboarding journeys • ✓ Cross-sell & bancassurance built in

360°

Single customer view across products & branches

3-in-1

Cross-sell prompts turn one product into many

100%

Interactions logged for audit and compliance

OTP

Verified, resumable onboarding forms

Branch-to-relationship banking, on one platform

Configured for how Indian banks and bancassurance teams actually win and keep customers.

360° customer spine

One profile per customer with accounts, cards, loans, interactions, and consent state — visible to the relationship manager and de-duplicated on phone, email, and PAN.

Guided onboarding journeys

OTP-verified, resumable, multi-step forms with conditional fields per product. Customers save-and-continue; you see exactly where they drop and nudge them back.

Next-best-action cross-sell

AI surfaces the right next product — a card for a salary account, insurance for a home loan — so every conversation grows the relationship instead of ending it.

Bancassurance & multi-channel comms

Run insurance and investment offers alongside banking products over Email, SMS, and WhatsApp, with segmentation by balance band, product mix, and behaviour.

No-code process designer

Build account-opening and service workflows as visual state machines — stages, SLAs, owners, and allowed transitions — reusable across products and versioned.

Audit trail & data residency

A timestamped trail on every record, role-based access, and India data residency — so compliance and audit reviews are a query, not a fire drill.

Trusted by teams across India

We used to lose half-finished account forms. The resumable OTP journeys and the drop-off view changed that — customers come back and finish, and my team sees who to call.

Anita Desai

Branch Manager, Co-operative Bank, Surat

The 360° view plus next-best-action prompts mean every review call has a reason. Cross-sell stopped being a target on a slide and became part of the workflow.

Karthik Iyer

Relationship Manager, Private Bank, Chennai

Running insurance offers on the same platform as banking products, over WhatsApp, with consent logged, finally made our bancassurance numbers predictable.

Pooja Mehta

Bancassurance Lead, Ahmedabad

Explore CRMLead Pro for your industry

One platform, configured for how India sells.

Frequently asked questions

Is CRMLead Pro a core banking system?

No — it is a sales, onboarding, and relationship CRM that sits in front of your core banking and KYC systems. It captures enquiries, runs onboarding journeys, drives cross-sell, and integrates with your systems of record via API and webhooks.

Can it handle bancassurance and cross-sell?

Yes. The next-best-action engine recommends the right follow-on product, and you can run insurance and investment journeys over Email, SMS, and WhatsApp alongside banking products, with consent and audit logged on every contact.

How does it help branch teams specifically?

Branch and relationship teams get a single 360° customer view, guided onboarding forms, a priority queue of who to call next, and dashboards by branch and product — so managers can see pipeline and bottlenecks without chasing updates.

Is customer data kept in India?

Yes. Data is hosted in India with role-based access and a full audit trail, aligned to DPDP consent requirements, which makes compliance and audit reviews straightforward.

Onboard faster. Cross-sell smarter.

Free to start. Configure your products and onboarding journeys and go live quickly. No credit card needed.

Start Free — No Credit Card
360° customer view Guided onboarding Cross-sell & bancassurance Full audit trail